Moving from C to D: How collaboration helps CSPs become DSPs


Operators can seize the future by working with Nokia to transform into Digital Service Providers.

Communications Service Providers (CSPs) have long been at the forefront of disruption. The influence of new communications services on people, industry and society has been far-reaching and continues to grow. More than ever, CSPs are enjoying huge opportunities as the new world of 5G, Internet of Things (IoT) and the Cloud evolves.

With the fourth industrial revolution on the horizon and Artificial Intelligence (AI) and robotics increasingly influencing all our lives, CSPs are gaining new opportunities to compete with over the top (OTT) and webscale companies. They can provide the connectivity that will power the next digital leaps, or help build world-changing business developments.

The tools to become a digital provider
CSPs can evolve their businesses rapidly and secure these opportunities by becoming Digital Service Providers (DSPs) that operate and deliver services largely through the Cloud. They can meet the rapidly changing needs of their customers by embracing agile service delivery and operations. Meanwhile, adopting extreme automation will improve the efficiency and quality of processes.

Using machine learning and analytics will allow DSPs to add predictive smarts and cognition to their operations. Converging their Telco, IT and Operational Technology systems on a cloud architecture and adopting open ecosystems will aid innovation.

Working hand in hand
Nokia is building a path to this digital future. Its end-to-end portfolio of products, services and licensing is backed by the research power of Nokia Bell Labs, which is creating extreme innovation in 5G, IoT and many other network infrastructure areas.

Through its Cloud Collaboration Hubs, Nokia is helping CSPs to make the transformation to DSPs. The three hubs, in Singapore, the UK and the US, form a network of advanced facilities and associated teams, operating on a connected digital platform that enable Nokia to interact easily with its customers. They offer innovative tooling and automation, as well as DevOps-based cloud development and delivery.

Each hub includes a multivendor lab, with experts on hand to help CSPs visualize, develop and execute tailored use cases based on their own cloud strategies. The lab allows rapid creation of innovative services from concept to production launch, addressing the different aspects of CSP cloud transformations.

Nokia cloud solutions cover integration to Virtual Network Function (VNF) and IT applications, as well as hybrid cloud solutions. The hubs provide services for Nokia-specific, multivendor and open source solutions, while a strong network of partners associated with the hubs provides best-in-class cloud solutions to meet the needs of DSPs.

Overall, the Cloud Collaboration Hubs make services tangible, accelerating CSPs’ move towards DSPs.

These hubs also help Nokia’s own transformation, helping to change the way it creates and delivers services. The hubs are a strategic part of Nokia transformation, through collaboration and innovation in Cloud, 5G, IoT and machine learning, making Nokia a partner of choice in embracing change.